Accounts Receivable Follow- Up

Knowing the importance of managing cash flow is an essential factor for any company or organization, and one common cause of business cash flow issue is poor management of accounts receivable. The more cash a company ties up in receivables, the less capable it gets to run the business.

ADAA’s experienced payment team possesses an incredible ability to decipher payers remittance, contracts and payer trends, which enables them to preserve the integrity of the financial data and accurately distinguish how to proceed with the claim.

Whether the payment was received through electronic or paper format, the information is analyzed, appropriate steps are taken, and the payments or next steps are posted in the clients’ medical billing system accurately and thoroughly.

Through an analytical approach, we decipher the data to identify underpayments, over-payments, and denials. Insurance payments and patient payments are applied accordingly to capture true patient balances. Our methods are accurate, efficient and cost-effective.

Our payment posting services include:

- Verification of payment according to contractual obligations

- Verification of incorrect claim denials

- Immediate action taken to rectify inaccurate processed insurance payments

- Identification and verification of trends that affect large numbers of claims to rectify payer issues

- Accurate and error free payment posting.

 In addition, we have designed an automated tool which is backed up with strict processes that help healthcare providers to accelerate cash flow by resolving outstanding accounts receivable.  ADAA’s system provides you the option of automatic retrieving Remittance Advise (RA) from regulatory post office and reflecting it directly into the payers account by using our sophisticated reporting tool. Healthcare providers can then generate multiple reports to identify aging accounts at multiple levels.

In addition to the reporting tools, ADAA can also help you manage prompt follow-up with third party payers to decrease amounts and days in A/R.